Luxury shoreline self-catering on the Isle of Skye
Terms & Conditions of Use
areAll the information listed below is important, please take some time to read it carefully.
Letting commences at 4:30pm (4pm over the low season) on the day of arrival and terminates at 10am on the day of departure. Lets are on a weekly basis (usually Saturday to Saturday) and the maximum period of let is 4 weeks. The house is let for holiday purposes only and only to the persons named on the booking form. Short term lets of 3 or 4 days are also offered subject to availability during the low season. Details of how to get to and gain entry to the rented property will be given following receipt of the final balance and arrangement of the Good Housekeeping deposit.
Prices quoted include electricity, full central heating, bed linen, towels and free Wi-Fi. Please note that a “starter kit” of wood and kindling is provided for use in the wood-burning stove. Further supplies can be obtained locally in Portree for Cuan Beag and in Broadford for Moeraki.
Booking and Payment
To make a reservation a deposit of 30% is payable by credit card, debit card, bank transfer or cheque, (cheques to be made payable to Jenny Till). Please note that when paying by cheque or bank transfer your booking will only be held for a maximum of 7 days after which the proprietors will have the right to re-advertise and sell these days if the deposit has not been received.
The deposit will be acknowledged by an automatically generated booking summary by email to the email address provided on the booking form. Balance of payment should be paid 6 weeks prior to commencement of the let and an automatic reminder email will be sent 7 weeks prior to commencement of the let. Please check SPAM email if expected emails are not received.
Bookings within 6 weeks of arrival date are payable in full. Bookings made within 14 days of arrival should be paid in full by credit/debit card or bank transfer. In certain circumstances, a cheque will be accepted on prior agreement if sent by first class post.
Good Housekeeping Deposit
A £250 Good Housekeeping deposit is required with the balance of payment. In the UK this has traditionally been done by writing a Sterling cheque for £250 that is held uncashed and then shredded at the end of the holiday; however we are now able to offer the method that many hotels use when they take card details on arrival. This “authorises” a payment on a bank card for a maximum of up to 7 days, but does not actually take any money from the account. The details can be cancelled or will naturally lapse after 7 days. Another option is to make a Bank Transfer for the sum which will be returned to the guests at the end of their stay once the property has been confirmed to have been left in a good condition.
Every effort is made to ensure our online availability information is accurate. However, in the event that the accommodation has already been offered to another party via direct contact with the proprietors, they reserve the right to cancel an online booking by advising via the email address supplied within 24 hours of the booking.
Cancellation by the Hirer
If you wish to cancel a reservation for any reason we must be notified by email immediately. In the event of a cancellation all reasonable efforts will be made to re-let the house for that period, and if reletting is achieved you will be reimbursed in full (minus a £50 administration charge). If the property is not re let the deposit will be withheld. If the cancellation occurs less than 6 weeks in advance then the entire fee will be forfeited.
It is strongly advised that the hirers take out appropriate travel insurance to protect against unforeseen circumstances.
Cancellation by the Proprietor
The booking is accepted subject to the clear understanding that if the accommodation cannot be made available for the period booked due to circumstances beyond the control of the proprietors and the booking has to be cancelled, the hirer is entitled to a refund not exceeding the amount paid and will have no further claim against the proprietors.
The occupancy of Cuan Beag should never exceed a total of 6 persons and we regret that we are unable to accept children under the age of 13. The occupancy of Moeraki should never exceed a total of 7 persons. In Moeraki we can accommodate up to one extra young child up to the age of 2 and can provide a travel cot and highchair on request. Subletting is strictly prohibited. We are unable to accept any Hen or Stag Parties.
Both Cuan Beag and Moeraki are low allergen homes and therefore we regret that we cannot accept any pets.
No smoking on the premises. Please do not litter the grounds of the property with cigarette butts.
Care of the Property
The hirer is responsible for the property during the hire period and shall take reasonable and proper care of it, its furniture, pictures, fittings, equipment and effects in or on the property and leave them in the same clean and tidy condition and state of repair at the end of the letting period as at the beginning. If the property is left in a dirty or unacceptable condition this will result in an additional cleaning surcharge.
All rubbish should be removed from the property
From 01/01/2014 it became law in Scotland for Businesses to recycle ALL key recyclable materials, (paper, card, plastics, metal and glass) and not send them to Land-fill. It is the hirers responsibility to place all paper, card, plastics and metal as shown on the posters in both properties into the blue recycling bins provided. Any glass should be taken to the nearest Recycling Point and NOT placed in the recycling or ordinary refuse bins. The Council state that any Blue bins containing any non-recyclable waste or glass will not be uplifted and that any Ordinary Refuse bins containing recyclable materials will not be uplifted. If this occurs it will incur extra expense to sort the refuse and take it to a Council site, this expense will be passed onto the hirer and taken out of the Good Housekeeping Deposit.
The refuse collection day for Cuan Beag is on a Wednesday and for Moeraki is on a Monday with an alternate week collection of general refuse, (green bin) or recycling, (blue bin). If staying at Moeraki, the appropriate bin should be taken up to the Fire Station before 9am on a Monday (or Sunday evening) and collected again later on the Monday.
Breakage or Damage
The hirers should advise the proprietors of any breakage or damage which occurs during the let as soon as it may occur; then remedial action can be taken which will hopefully prevent inconvenience to the next guests. We reserve the right to charge for damage that would not be considered to result from normal wear and tear. Likewise, occasionally due to damage or wear and tear, an item of equipment may not be working. We will do our upmost to repair it as quickly as possible. However due to the location of the houses this can sometimes take longer than usual.
Right of Entry
The proprietors reserve the right of entry to the properties at any reasonable time for the purposes of inspection or to carry out necessary repairs or maintenance.
The proprietors reserve the right to refuse admission to either of their properties and to require any person to leave when they consider there is a breach of contract or deem that there is damage to either property or cause of nuisance or conduct in an offensive manner.
Injury, Loss or Damage
The use of either property and its equipment is entirely at the hirer’s risk and no responsibility can be accepted by the proprietors for injury to the hirers or their party, nor for loss or damage to their belongings, including motor vehicles. It is possible to launch kayaks, canoes or a small boat from the shore and the hirer does so at their own risk; the proprietors cannot be held responsible for any accident or injury the hirer or their party may be involved in relating to usage of the shore area.
The Contract of Hire is between the Hirer and Mr and Mrs DJ Till, the Owners of both Cuan Beag and Moeraki.